I've seen a $1 charge after signing up, what's this?

When you enter your card details on our website, we request a $1 payment from your card to authorize it.

This payment is then voided so that no money actually leaves your account.

You may see a 'shadow' of this voided transaction on your bank statement – this typically disappears within 10 working days.

help with something else?

Our help articles are the quickest way to get help, but if you checked and can't find what you're looking for, our friendly customer service team will help.

get in touch